File access and print help
Open. Print. Make it yours.
Step-by-step help for the free Nail and Foot-Care Visit Kit and quick-start files: opening them, building a blank pack, printing, saving and editing.
The visit kit is version 2.1: PDF in US Letter or A4, editable DOCX, or one ZIP with all three. The quick-start files are version 1.1, Letter size. Every PDF has fields you can type into on screen. The pack builder prints Letter or A4.
What do you want to do?
Get the free visit kit
Free with your email
Use the pack builder
Blank pages to print
Print at actual size
100% scale, one test page
Letter or A4
Match the paper you have
Large print
Bigger, easier-to-read text
Print on both sides
Test two pages first
Save as PDF
From the print window
Edit the DOCX
Word, LibreOffice, Google Docs
Paper or DOCX?
Choose a format for how you write
Using a screen reader
What has and has not been tested
Reminder file won’t open
The .ics calendar file
Email didn’t arrive
Spam, typos, reply VERIFY
Still stuck?
Contact us by topic
How we check the files and the pack builder: resource test record.
Get the free visit kit
Get the link to the download page.
The download page links every file and tool. To reach it, enter your first name and email when asked, then reply VERIFY to the short email we send, and we email you the link as soon as your reply arrives. After that come 4 short tip emails over 11 days, and the series ends. It is all free, and nothing is for sale.
Choose PDF or DOCX.
Use the PDF to print and write by hand, or to type into its fields on screen and save a copy; the layout stays the same on every device. Use the DOCX if you want to change the wording or the layout.
Save it, then open the saved copy.
Most browsers save to your Downloads folder. On a phone, look in your Files app or your browser’s download list. Open the file from there, not from the browser preview.
Keep a blank master.
Leave one copy blank and work in a second copy, so you can always print a fresh page.
For question ideas, open the Question Card page. Its prompt bank lists 42 prompts in five groups to read and borrow wording from. Choosing your three, editing them and printing them as one question page happen in the pack builder, which comes with the free kit sign-up.
Use the blank pack builder
The blank pack builder, which comes with the free kit sign-up, puts together printable blank pages: a visit snapshot, three questions, an instruction record, a follow-up record, a caregiver handover, notes pages and a twelve-week filing index.
Choose the pages.
Tick only the pages you need for this visit.
Choose paper and text size.
Pick Letter or A4 to match your paper, and Standard or Large print.
Preview, then print or save.
Select Preview my pack, check it, then Print or save as PDF. Your browser’s print window opens.
The builder runs only in your browser. Nothing you choose or type is saved or sent, and reloading the page clears it. Print or save your pack before you close the tab.
Print at actual size
A page that prints too small has cramped boxes; one that prints too large can lose its edges. Most printing problems come from a few settings you can check before you use any paper. Print from the PDF if you plan to write by hand: its layout is fixed. If you edited the DOCX, check the layout in your editor first.
Check four settings
- Paper size: Letter (or A4, to match your paper). In some print windows this sits under “More settings.”
- Scale: Actual size or 100%. Microsoft’s help for printing in its Edge browser describes “Actual size” as printing the document in its original size without scaling; “Fit to printable area” adjusts the content to fit the paper. Other programs may say “100%” or “no scaling.”
- Orientation: portrait. The pages are upright.
- Pages: one page for now. Use a custom range, such as “8”, for a test.
Preview, then print one test page
- In the preview, all four edges and the outer box lines should be visible, and the page count should match what you chose.
- If the page looks noticeably smaller than the paper, the scale is probably set to fit. Change it to actual size.
- Kit page 8, the photo log, makes a good test page because it is mostly a table of rows and boxes. Write a date and a short line in one row: it should fit without squeezing.
Test 1: page looked small, scale was “Fit.” Test 2: Letter, actual size, portrait. Edges and boxes correct.
Record keeping only. Not a patient case or a health result.
| What you see | What to check first |
|---|---|
| Page prints smaller than expected | Scale is set to fit. Choose actual size or 100%. |
| Edges are cut off | The paper size in the print window matches the paper in the tray. Check the margins. |
| Faint, streaky or blank pages | Ink or toner level, and the cleaning steps in your printer’s manual or support page. A blank page can also mean the preview had not finished loading: download the PDF and print it from a PDF reader instead of the browser. |
| Paper jams or feeds crooked | The paper loading steps in your printer’s manual. |
General checks. Setting names differ between programs and printers, and your printer’s own instructions come first. No printers were tested for this page.
No printer at home? A library or print shop may be able to print the PDF; ask for Letter (or A4) paper at actual size. If you need a printer for regular use, our guide to printers for planner PDFs explains what to check. It names no products.
Letter or A4
The PDF and DOCX files
The visit kit comes as two PDFs, US Letter (8.5 x 11 in) and A4: open the one that matches your paper. The quick-start files are Letter size only; on A4 paper, a scaled print such as “Fit” is fine for them; check the margins on a test page first.
The pack builder
The pack builder prints true A4 as well as Letter, so you do not have to rescale. Choose the size before you print, then make sure the paper size in the print window matches.
Large print
In the pack builder
Choose Large print under text size. Preview the pack before printing, since larger text needs more room.
In the DOCX
Raise the font size in your editor. Then check page breaks and table widths, because the layout may move.
Print on both sides
Two-sided printing saves paper, but single-sided is often easier: each page stands alone and can be filed or handed over by itself. If you do print on both sides, spend one sheet on a test first.
Print two pages as a test.
In the print window, type a page range such as 2-3, set the paper size and 100% scale, leave pages per sheet at 1 and turn on two-sided printing. It may be called Print on both sides, Two-sided or Duplex.
Choose the flip edge.
For upright (portrait) pages, flip on the long edge: turn the sheet like a book and the back reads the right way up. Short edge suits landscape pages or a sheet you flip upward like a calendar. Let the test sheet decide rather than the label.
Check the order and the top edge.
The second page should be on the back, upright, with nothing cut off. A small pencil arrow at the top of the first page shows which way the paper traveled.
No two-sided option?
Print the first page, put the sheet back in the tray and print the second page on the other side. Your printer’s manual shows which way to load it; write down what worked so you can repeat it.
| What you see on the test sheet | What to try next |
|---|---|
| The back reads the right way up | Keep the setting and print the rest. |
| The back is upside down | Switch between long edge and short edge, then reprint the two test pages. |
| Both pages on the same side, or one side blank | Check the two-sided setting, or follow the printer’s prompt to reload the paper. |
| Second page in front of the first | Look for an option that reverses page order, or print the pair one page at a time. |
| Tiny text with a wide white border | Set the paper size and choose 100% or Actual size. |
General print-window behavior, not a review of any printer or app.
The visit kit has 24 pages, so the whole kit on both sides takes 12 sheets; most people print only the pages for the visit in front of them. The seven-day quick-start planner has five pages, so a two-sided set takes three sheets and the last one has a blank back. You can use it to note where the pages are filed. If a PDF you made yourself contains blank pages, LibreOffice’s guide notes that its PDF export can include automatically inserted blank pages, an option it recommends for double-sided printing; count the sheets as they come out. If writing shows through from the other side, see marks showing through.
Save as PDF
To keep a pack or a question page from the pack builder, open the print window and choose a PDF option as the printer or destination, such as “Save as PDF”, or “Microsoft Print to PDF” on Windows. Choose where to save it, and give it a clear name with the date. On a phone, the share or print menu may offer a similar option.
Edit the DOCX
Microsoft Word.
Open the saved file. If Word shows Protected View, choose Enable Editing. Use Save As to give your working copy a new name.
LibreOffice Writer.
Open the file in Writer. When you save, keep the Word (.docx) format if you may open it in Word later.
Google Docs.
Upload a copy to Google Drive, then choose Open with, Google Docs. Check the layout, page breaks and table widths before you print.
Apps handle DOCX formatting a little differently. If the file opens read-only, choose Enable Editing or save a copy under a new name. Use the PDF when you want the exact printed layout.
Paper or editable DOCX?
Each free file comes as a printable PDF and an editable DOCX. Neither is better for everybody: it depends on how you like to write, where you will keep the notes and who else needs to see them. You can use both; if you do, decide which copy is the current one, and write the print date on any printout.
| Consider | Paper (printed PDF) | Editable DOCX | Phone or tablet |
|---|---|---|---|
| Writing | By hand on a printed page. | Type into your own saved copy. | Read the PDF; type in the DOCX with the Word or Google Docs app. |
| Corrections | Cross out with one line so the original stays readable. | Easy to change; note what you changed and when. | As for the DOCX. |
| Blank master | Keep the downloaded PDF, or print fresh pages from the pack builder. | Keep the original file unedited; type into a copy saved under a new name. | Keep the original download unedited. |
| Storage | A folder or binder in a place you control. | A file location you choose, and whoever can open that device or account. | As for the DOCX; check whether the folder syncs to a shared account. |
| At an appointment | Easy to hand across a desk or carry on a clipboard. | Needs a device, or a printout of the typed page. | Handy to carry; the layout is easier to check on a computer before printing. |
Workflow suggestions, not tested product comparisons.
Whichever you choose, keep the original download as a blank master and work in a copy. In Microsoft Word, the File tab has a Save a Copy option where you choose a location and name. Word also notes that files stored in OneDrive or SharePoint save automatically with AutoSave, so decide whether that account is where you want your notes. A file name that starts with the date, such as “2026-10-20 visit kit”, sorts itself.
Type the notes between visits in a DOCX copy named “2026-10-20 visit kit.” Print only page 13, the three questions, on the morning of the appointment, dated in the corner. Afterward, type the answers into the same file and shred the printout.
Record keeping only. Not a patient case or a health result.
Using a screen reader
We have not yet tested the reading order of the PDFs with a screen reader; our resource test record lists this as not tested. If a PDF does not read well for you, try the DOCX version of the same file in your usual word processor, or use the pack builder and the question prompts, which are ordinary web pages. How each word processor lays out the DOCX has not been tested either. If something does not work, please tell us through the contact form and choose “Accessibility or another format”.
If the reminder file won’t open
The reminder tool makes a small calendar file (it ends in .ics) from the date and label you type. It is made in your browser and saved to your device.
Find the file
Look in your Downloads folder or your browser’s download list for a file named visit-reminder.ics.
Open it with your calendar
Open the file with your calendar app. For Google Calendar, use Import in its settings on a computer.
On a phone
Some browsers save the file without opening it. Open it from your Files app, or make it again on a computer.
Still not working?
Add the date to your calendar by hand. The file holds nothing more than what you typed.
Keep the label general. Calendar apps may sync it to other devices or accounts.
If our email did not arrive
Sorry it has not turned up. First comes a short email whose subject starts “Reply VERIFY”, usually within a few minutes. Once you reply, the email with your download link follows, and later the 4 short tip emails. If an email is missing:
Wait 5 minutes, then check Spam, Junk and the Gmail Promotions or Updates tabs.
Look for “Reply VERIFY” or “Your free nail and foot visit kit” from Healthy Nail Solutions (hns@
Check the address you typed.
A small typo sends our email somewhere else.
Ask again.
Return to the free visit kit page and enter your address carefully. We send a new short email; reply VERIFY to it and the link email follows as soon as your reply arrives, then the 4 short tip emails over 11 days. Nothing is for sale. Every email has an unsubscribe link at the bottom.
Version information
The Nail and Foot-Care Visit Kit is version 2.1 (its file names include -v2). The quick-start files are version 1.1 (their file names still end in -v1, so older links keep working). If a file will not open from your email, use the direct links below; they ask for the same free sign-up.
| Resource | Version | Pages | Formats |
|---|---|---|---|
| Nail and Foot-Care Visit Kit | 2.1 | 24 | PDF in US Letter or A4 (about 1.7 MB each), DOCX (about 190 KB), or one ZIP with all three (about 1.9 MB) |
| 7-Day Nail Care Notes and Appointment Planner (quick-start) | 1.1 | 5 | PDF (about 480 KB) and DOCX (about 6 KB) |
| Appointment Question Card | 1.1 | 2 | PDF (about 290 KB) and DOCX (about 5 KB) |
| Care Instruction Capture Template | 1.1 | 2 | PDF (about 300 KB) and DOCX (about 5 KB) |
Direct links to every file
- Nail and Foot-Care Visit Kit: PDF, US Letter, PDF, A4, DOCX, ZIP with all three
- 7-Day quick-start planner: PDF, DOCX
- Appointment Question Card: PDF, DOCX
- Care Instruction Capture Template: PDF, DOCX
- All three quick-start files: one ZIP (about 600 KB)
- Nail-Care Follow-Up Workbook: workbook PDF (6 pages), follow-up sheet PDF (1 page)
The kit comes in US Letter and A4; the quick-start files are Letter size. If a file is revised, this table will show the new version. Captioned video walkthroughs are not available yet.
Your completed notes stay with you.
Keep filled-in pages on your own device or with your own paperwork. Do not send photos, medicine lists or completed health notes through a support or feedback form.
These resources organize information. They do not diagnose a condition or recommend treatment. Caregivers should have permission before recording or sharing another person’s information.
Still need a hand?
Use the contact form and choose the closest topic, such as an access or download problem, or printing. Tell us the file or tool, your device, the app you used and what happened. We reply by email.
Please leave out health details and photos.
Did something work well, or was something confusing? Tell us on the feedback page.
Organization tools, not medical advice. This page helps you prepare questions and keep notes. It does not diagnose a nail condition, recommend a treatment or promise a result. For an assessment, speak with a qualified health professional. Educational and medical scope
Sources and editorial notes
- Microsoft Support, Print in Microsoft Edge, retrieved October 18, 2026.
- Microsoft Support, Save a document, retrieved October 18, 2026.
- LibreOffice Getting Started Guide 7.5, Chapter 10, Working with File Formats, Security, and Exporting, retrieved October 18, 2026.
This page brings together three earlier printing and format articles. Menu names change between devices, apps and versions; check your own print window. See our Editorial Policy.
Start with one question.
Choose your three questions first. The free visit kit costs nothing; the downloads ask only for your first name and email.
Free: enter your first name and email, reply VERIFY to our short email, and we email you the link. Then 4 short tip emails over 11 days, each with an unsubscribe link. Nothing is for sale.